Modifications to flight passenger rights in Canada

Do airways pay for inns for flight delays in Canada?

The Canadian Transportation Company’s amendments to the Air Passenger Safety Laws, introduced Saturday, would require carriers to supply meals to passengers whose flights are delayed not less than two hours, together with in a single day lodging if obligatory.

How lengthy does it take for an airline refund when flight is delayed or cancelled?

Airways would even have to supply refunds inside 15 days, down from the present deadline of 30 days, if a passenger prefers to be reimbursed fairly than to be rebooked when their flight is cancelled, delayed not less than three hours, or they’re bumped from the flight. That timeline shift is supposed to raised aligned with practices within the U.S. and the European Union, the federal company mentioned.

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What occurs with climate delays?

Ottawa mentioned distinctive circumstances embrace safety threats, unscheduled airport closures, chook strikes, climate or plane injury that would have an effect on flight security, amongst different examples.

Modifications to the Canada Transportation Act: Make guidelines clearer and extra easy

The Canadian Transportation Company has been working to amend rules related to the Canada Transportation Act for the reason that Liberal authorities handed laws final yr aiming to tighten guidelines for passenger rights.

These reforms put the onus on airways to indicate a flight disruption is brought on by security considerations or causes outdoors their management.

Beforehand, Canada’s passenger rights constitution, which took impact in 2019, divided flight disruptions into three classes:

1. These brought on by elements throughout the provider’s management,
2. disruptions throughout the provider’s management however required for security functions,
3. and people outdoors the airline’s management.

Passengers had solely been entitled to compensation within the first of these classes. However the federal company mentioned that categorization system was too advanced and led to “diverse and differing interpretations” by air carriers and passengers, particularly when a traveller’s request for compensation was denied or the rationale for a flight disruption was not clear.

The company mentioned it obtained greater than 150,000 air journey complaints since 2019 and plenty of of these have gone unresolved.

“The proposed amendments get rid of gray zones and ambiguity about when passengers are owed compensation, which can guarantee faster resolutions for passengers.” https://t.co/GxdcRjFX43

— Anita Anand (@AnitaAnandMP) December 22, 2024

Transport Minister Anita Anand mentioned the proposed amendments search to simplify the foundations for each travellers and air carriers. “The proposed amendments get rid of gray zones and ambiguity about when passengers are owed compensation, which can guarantee faster resolutions for passengers,” she mentioned in a press release. “We are going to work to achieve the correct stability between defending the rights of passengers and selling a aggressive air sector.”