TravelHurricane Helene: What to do when you've got plans to go to...

Hurricane Helene: What to do when you’ve got plans to go to the southeast


It has been every week since Hurricane Helene made landfall in Florida as a Class 4 storm Thursday, Sept. 26, and began her devastating path up by the southeastern U.S.

The storm deluged areas in western Florida’s Gulf Coast and Panhandle, jap Tennessee, western North Carolina, and areas of Georgia, South Carolina and Virginia with record-breaking rainfalls. The ensuing flooding decimated many components of the area. Right now, North Carolina, South Carolina, Florida, Tennessee and Virginia have all certified for “Main Catastrophe Declaration” standing, which offers federal catastrophe help, based on the Federal Emergency Administration Company.

In case you have journey plans to go to any of those areas, it is vital to know that you just won’t have the ability to go to not simply within the quick future but additionally for an prolonged interval whereas restoration and cleanup proceed.

Here is a information on what to do when you’ve got a visit deliberate to the southeast U.S., together with Florida, Georgia, South Carolina, western North Carolina, southwest Virginia or jap Tennessee.

Is it protected to journey to the southeast US?

Emergency personnel on the highway because the Rocky Broad River merges into Lake Lure, carrying particles from Chimney Rock, North Carolina, after heavy rains brought on by Hurricane Helene on Sept. 28. MELISSA SUE GERRITS/GETTY IMAGES

Western North Carolina

“Catastrophic” is the phrase getting used most frequently to explain the storm state of affairs in western North Carolina and the area encompassing Buncombe County, which incorporates town of Asheville in addition to massive sections of the Blue Ridge Parkway. In line with The Washington Submit, the Swannanoa River, which traverses Asheville’s historic Biltmore Village, “reached a file excessive degree of 26 ft on Friday afternoon, surpassing the final main flooding occasion, in 2004, by greater than 6 ft.”

“We do not need you right here except you might be instantly serving to with the response,” North Carolina Governor Roy Cooper informed the Asheville Citizen Instances on Oct. 3. He was referring to any potential vacationers considering a go to to the area because it heads into what would have been its peak tourism season for fall foliage.

The area continues to be experiencing highway closures, energy and cellphone service outages, and shortages of water, meals and gasoline.

Go to North Carolina, the tourism arm of the North Carolina authorities, up to date its assertion on its web site Oct. 4. “Guests ought to name their journey supplier to verify various journey plans, together with reservations with lodging suppliers, and heed any steering from native officers. Should you can not attain your journey supplier, you need to think about them to be unavailable and delay your journey till you’ve affirmation they’re open and able to welcome guests,” the assertion reads.

Although vacationers ought to keep away from the mountains in western North Carolina, the tourism board did say that the a number of much less impacted areas are “prepared and welcoming guests, together with the counties of Cherokee (Murphy space), Clay (Hayesville space), Graham (Robbinsville space), Macon (Franklin and Highlands space) and Swain (Bryson Metropolis space).”

Every day Publication

Reward your inbox with the TPG Every day e-newsletter

Be a part of over 700,000 readers for breaking information, in-depth guides and unique offers from TPG’s consultants

Jap Tennessee

Areas of jap Tennessee, together with Knoxville, have been affected by flooding. A portion of Interstate 40 close to the Tennessee-North Carolina border was washed away, as have been numerous bridges within the space. As of Oct. 4, the Tennessee Division of Transportation has an pressing discover on its web site that claims, “All roads in Higher East [Tennessee] needs to be thought of doubtlessly hazardous, and motorists ought to keep away from touring in these areas.”

(Notice that whereas Nashville and Memphis each obtained record-setting rainfalls, each are accessible and open for tourism.)

A number of areas of Nice Smoky Mountains Nationwide Park stay closed, together with Newfound Hole Highway/U.S. Route 441, Kuwohi Highway (previously often called Clingmans Dome Highway) and the Cataloochee Valley space.

The Nationwide Park Service continues to evaluate circumstances within the park following the storm. The NPS up to date its web site Sept. 30 to say: “Whereas components of the nationwide park are open, out of doors recreation is presently discouraged because of park staffing being stretched and customer security issues. Nonetheless, Sevier County, which incorporates Gatlinburg, Pigeon Forge, and Sevierville, is absolutely open to those that can entry the county by protected routes. We’re working arduous to get all main park roads open to the general public as quickly as doable.”

Florida

In line with the state’s official tourism web site, Go to Florida, “Hurricane Helene was a really massive storm, impacting an intensive swath of Florida.” As such, it has supplied a listing of sources to examine with particular areas. The Tampa space in addition to Sarasota and its barrier islands have been particularly arduous hit.

The Sarasota authorities up to date its web site on Oct. 1 to say: “Lido Seaside is CLOSED. Beachgoers and ‘catastrophe vacationers’ are slowing down and impeding our storm restoration efforts. There aren’t any restrooms, concessions, lifeguards, or different facilities. There could also be seen and unseen hazards on the seashore. Please keep off the seashore and permit Metropolis employees to proceed with restoration efforts within the space.”

Whereas Tampa Bay Worldwide Airport (TPA), St. Pete-Clearwater Worldwide Airport (PIE) and Sarasota-Bradenton Worldwide Airport (SRQ) are all open, it is best to examine together with your resort instantly earlier than going.

Georgia

As of Oct. 2, Gov. Brian Kemp declared a Main Catastrophe Declaration for 41 Georgia counties affected by Hurricane Helene, so residents can apply for help. Nonetheless, airports are open, and plenty of providers can be found. Town of Atlanta lifted its boil-water order on Oct. 1.

Because the state continues to scrub up after the storm, the tourism board, Discover Georgia, recommends contacting your resort instantly about current reservations.

South Carolina

Many components of western South Carolina, together with Greenville, have been with out energy after the storm. However Duke Vitality introduced in almost 2,000 extra staff and “has dedicated to having energy restored to all by Oct. 4,” based on the Greenville authorities’s web site.

“Because of energy outages from Hurricane Helene, Welcome Facilities in Landrum and North Augusta are closed till additional discover. For impacted state parks, please go to SouthCarolinaParks.com to get the newest details about park closures or if it’s essential cancel/modify a campsite or cabin reservation,” the official tourism web site of the state, Uncover South Carolina, advises vacationers.

Southwest Virginia

Cities in southwest Virginia alongside the Tennessee and North Carolina border, together with Damascus and Galax, skilled flooding and different storm-related injury.

“For guests planning to journey to or by the southwestern area of Virginia within the coming weeks, please remember there are some areas with out energy or cellphone service, and you might encounter closed roads and storm particles alongside the best way,” the Virginia tourism board’s web site stated Oct. 4. “Anybody touring in these areas ought to affirm their journey plans to make sure their desired locations and points of interest are capable of welcome guests. Guests ought to plan driving routes upfront utilizing the 511 Virginia useful resource from the Virginia Division of Transportation.”

The complete size of the Blue Ridge Parkway is closed in each Virginia and North Carolina because of storm injury; Shenandoah Nationwide Park is open, although.

When will the Southeast reopen after Hurricane Helene?

The entire affected states are presently within the midst of assessing and mitigating injury whereas concurrently ready for electrical and water providers to be absolutely restored.

PowerOutage.us reviews that simply over 700,000 individuals throughout the Southeast are presently with out energy as of Oct. 4 (down from almost 1.8 million individuals on Monday).

POWEROUTAGE.US

Airways permitting adjustments to flights within the southeast

Alaska Airways

As of Oct. 4, Alaska Airways is providing a versatile journey coverage to and from Hartsfield-Jackson Atlanta Worldwide Airport (ATL) for tickets bought on or earlier than Sept. 23, for journey dates between Sept. 26 and Oct. 4.

Hawaiian Airways

Hawaiian Airways has no present journey advisories.

American Airways

As of Oct. 3, American Airways is waiving change charges for flights to, by or from Asheville Regional Airport (AVL) and Augusta Regional Airport (AGS) for tickets bought by Sept. 28 for journey between Sept. 29 and Oct. 31.

Southwest Airways

Southwest Airways has no present journey advisories, however at all times permits ticket adjustments with out penalty.

Delta Air Traces

Delta is providing rebooking choices for numerous airports and locations within the southeast U.S., Mexico and Caribbean, together with all Atlanta flights. Nonetheless, adjustments should be made by Oct. 4.

United Airways

United is permitting fee-free adjustments to flights to and from Asheville by the top of October.

What to do when you’ve got a resort or Airbnb booked within the southeast

Should you made a reservation instantly with a resort, first examine its web site and see if it has posted any updates. You may also name the primary reservations quantity. Remember many telephones might not be working, and properties could possible be managing the disaster, so calling the property instantly needs to be a final possibility.

Should you booked by a third-party on-line journey company or aggregator like Expedia or Travelocity, it is vital to know the cancellation coverage. The OTA nonetheless owns your reservation previous to your journey, so contacting the resort instantly will possible end in you being referred again to the OTA or journey portal for help.

“For impacted motels out there on Expedia and Resorts.com, we’re waiving cancellation insurance policies and sharing steering with our vacationers who’ve affected journeys,” says the corporate. Vrbo, which is a part of the Expedia Group, activated its extenuating circumstances coverage which “protects vacationers who cannot full their journeys because of large-scale journey disruptions, together with some pure disasters. When activated, Vrbo hosts should present full refunds for impacted reservations no matter their cancellation coverage.” Vrbo prolonged the coverage Oct. 2 to cowl bookings in Henderson County, North Carolina; Buncombe County, North Carolina; Transylvania County, North Carolina; and Greenville County, South Carolina between Oct. 3 and 9.

For these vacationers who booked lodging with Airbnb, the corporate has activated its main disruptive occasions coverage for components of the southeast. Eligible friends with reservations will obtain a full refund, and each hosts and friends can cancel bookings penalty-free, the corporate stated. (Airbnb.org can be providing free, momentary housing for individuals who have been displaced from their houses by Hurricane Helene in North Carolina and Florida.)

What to do when you’ve got a cruise leaving from Florida

Passengers wait to board Royal Caribbean’s Liberty of the Seas at Port Everglades. CARLINE JEAN/SOUTH FLORIDA SUN SENTINEL/TRIBUNE NEWS SERVICE/GETTY IMAGES

For cruise passengers, it is vital to know the cancellation or rebooking coverage for the precise cruise line you can be touring on.

At the moment, there aren’t any cruise port closures within the affected areas. Nonetheless, cruise traces would possibly must reroute to keep away from areas experiencing storms or their aftermath. As TPG’s cruise crew has reported, per the phrases of the cruise contract to which you consent earlier than crusing, cruise traces don’t owe you compensation in the event that they alter your itinerary. If the road makes adjustments, you can be refunded for any shore excursions you booked by the cruise line that have been to happen within the ports you are skipping. (Verify together with your tour supplier instantly should you’ve booked a third-party tour.)

TPG’s information on what occurs if a cruise will get canceled is the subsequent place to discuss with for steering should you obtain discover that your cruise is canceled.

Associated: What occurs if my cruise line adjustments my itinerary or ship?

Will your bank card or journey insurance coverage cowl adjustments?

Should you bought journey insurance coverage earlier than Helene turned a named storm, you need to have the ability to recoup most of your journey bills. Sadly, should you bought a coverage after the storm was named, it is too late to purchase journey insurance coverage.

“Insurance coverage covers the sudden,” Jenna Hummer, public relations director of Squaremouth (an organization that gives comparisons of journey insurance coverage from main U.S. suppliers), stated. “So as soon as one thing is taken into account ‘foreseen’ — on this case, when a tropical storm or hurricane has been named — you possibly can not get protection for that storm.”

NOAA.GOV

“Journey cancellation and journey interruption will reimburse misplaced or unused pay as you go, nonrefundable bills because of a hurricane making it inconceivable to get to your vacation spot,” Stan Sandberg, cofounder of TravelInsurance.com, stated. “Many plans may also present protection if there’s a obligatory evacuation on the vacation spot. Just a few plans will even present protection within the occasion there’s a NOAA hurricane warning at your vacation spot throughout your journey dates.”

Journey delay protection will reimburse you for sudden journey prices reminiscent of meals, transportation, web service and lodging when your flight is delayed for an prolonged time period.

Associated: Prime journey errors to keep away from throughout hurricane season

“Do not forget that your bank card will not cowl something not bought on that card,” Hummer stated, concerning journey insurance coverage that is a part of a bank card’s advantages. “So, if you have not paid in your entire journey with that card or different individuals in your group used one other fee technique, you will not be absolutely lined.”

TPG has a complete information on bank cards that embody journey cancellation and interruption insurance coverage, and what is likely to be lined in a pure catastrophe.

Associated: 4 instances your bank card’s journey insurance coverage can assist with journey woes, and seven instances it will not

Tips on how to assist assist Hurricane Helene restoration efforts

If you would like to assist these within the storm’s path, there are a number of choices to discover:

Backside line

Hurricane Helene introduced unprecedented rain and devastation throughout Florida, Georgia, North Carolina, South Carolina, Virginia and Tennessee. The cleanup is simply starting and can proceed for fairly a while. In case you have plans to journey to the realm, examine forward to see in case your lodging are nonetheless open and if the realm you are hoping to go to has energy and operating water. It might be prudent to delay or cancel your plans till a future date.

For extra useful recommendations on navigating journey throughout hurricane season, learn:

Further reporting by Lyndsey Matthews.

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Exclusive content

Latest article

More article